Skills:
Financial Data, Customer Relationship Management (CRM), Communication, Business, Finance, Microsoft Office, Organization Skills,
- Responsible for ensuring client Satisfaction and also deliverables are executed in desired quality within defined timelines
- Should have good experience in data analytics and program review presentations to provide inferences on the project and solutions to pain points.
- Develop and implement strategies that helps in growth of transactions/ engagement with the existing customer base.
- Interaction with marketing / digital team to develop content / messaging on social media for loyalty.
- Interaction with Technology team to create loyalty frameworks as per clients & market requirement.
- Continually strive to improve the customer experience through improved processes, people development and technology
Eligibility Criteria
4-5 years of experience in driving loyalty programs through relationship building/business development.
Preferred Industry Experience In Loyalty
- Good in excel and presentation skills
Product led Approach
Proactive, enthusiastic, self-starter, problem solver, critical thinker and analytically strong
