Looking For Customer Care Executive

Greetings from FitnessONE

We have an opening for Customer Care Executive in our Corporate Office.

Qualification: Any Degree

Experience: 1 to 2 years of Experience in Customer Care Executive.

Salary: 13k to 16k

Location: Chennai Nungambakkam

Shift Timings:

• 30 am to 6.00 pm.
  
• JOB DESCRIPTION:

conducting customer satisfaction surveys to understand what areas of the company's services need improvements

catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

curating streamlined email and social media communication mediums for offers, updates and much more

dealing with customer issues and churning out an easy-to-follow solution

managing payment and delivery of customer orders

helping customers choose the right product for their requirements and budget

handling customer concerns and complaints in a timely manner

informing customers of upcoming promotions or deals

establishing a positive rapport with all clients and customers in person or via phone

forming reports based on customer satisfaction statistics and helping their team to develop new skills

fixing appointments based on the availability of customers and clients

interacting with customers to ensure they have a desirable and shareable experience.

Regards,

Sri sneha V

HR Executive

Fitnessone Group India Limited

Ct.No: 9740544885

Mail ID: [Confidential Information]

Job Types: Full-time, Fresher

Pay: 13,000.00 - 16,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)

English (Preferred)

Work Location: In person

• Speak with the employer*

+91 9740544885