Logistics Manager

About us:

The Souled Store is a homegrown youth casual-wear brand started in 2013. We are one of India's largest online merchandising platforms with licenses like Disney, Warner Bros., WWE, IPL, Viacom18 to name a few. Apart from selling products with themed designs such as superheroes, movies, TV shows, and cartoons, the brand also is at the forefront of the latest youth style and fashion trends. In addition to core men and women wear apparel categories, we are also in the process of expanding to new categories and introducing new product lines in the existing categories like activewear, supima products, innerwear, personal care products like perfumes and very recently launched footwear and kidswear.

Although we are primarily an online brand, we've expanded in the offline retail space as well and have 40 offline stores and further expansion in pan India.

The Souled Store was born out of the idea of loving what you do, from the soul. We believe that people do their best work when they love what they do. There are too many Monday mornings and you can't go dreading every single one of them. Over the years, we have built a strong team of like-minded people that work smart, own their work, and think like leaders. If you identify with what we do and are interested in being a part of an aggressively growing brand, we would love to have you on board.

Job Description:

- Manage e-commerce logistics operations, including optimizing order fulfillment timelines, order load allocation, and per-order logistics costs.

- Identify and partner with the right logistic carriers for transportation and negotiate rates and contracts.

- Develop strong relations and be updated on shipping carriers, routes, rates, and any changes to them.

- Review and analyze budgets, expenditures, and operations related to order fulfillment.

- Develop and implement standard operating processes to scale and improve operations.

- Identify and automate all shipping processes, documentation, and reporting.

- Review the processes through the customer feedback mechanism and provide feedback and suggestions to modify them to enhance customer experience

- Ensure all operations adhere to laws and guidelines set out by competent authorities.

Key Skills:

- Proficient with Excel and ERP tools

- Excellent analytical, problem-solving, and organizational skills

- Ability to work independently and handle multiple projects

- High level of integrity and ability to handle confidential information

- SQL knowledge is a plus

Note : Our hiring team will review your application and should we find your background to be a fit for this role, we will be in touch. If you don't get a response from our team within seven days, please know that your profile may not be a match for our current requirements. However, we appreciate your interest and encourage you to explore future opportunities with us :)