Lobby Assistant

• CG resettlement PvtLtdis looking for Lobby Assistant (Walto join our dynamic team and embark on a rewarding career journey
• As a Lobby Assistant, you will be responsible for ensuring the smooth operation of the lobby area in a professional and welcoming manner
• Your primary duties will include greeting visitors, answering inquiries, and providing information about the organization or facility
• You will also assist with administrative tasks and support various departments as needed

Responsibilities:

• Greet Visitors: Welcome guests as they enter the lobby area, provide directions, and assist with any immediate needs
• Answer Inquiries: Respond to inquiries from visitors regarding the organization, services, or facilities
• Provide accurate information and direct inquiries to the appropriate departments or personnel
• Provide Information: Offer information about ongoing events, programs, or services offered by the organization
• Maintain a thorough understanding of the organization's offerings to effectively assist visitors
• Administrative Support: Assist with administrative tasks such as answering phones, sorting mail, and managing schedules
• Provide support to various departments with tasks including data entry, filing, and document preparation
• Maintain Lobby Appearance: Ensure that the lobby area is clean, organized, and presentable at all times
• Monitor and replenish supplies such as brochures, informational materials, and refreshments
• Security Monitoring: Monitor the lobby area for any suspicious activity and report any concerns to security or management
• Enforce security protocols and procedures to maintain a safe environment for visitors and staff
• Assist with Special Events: Support the planning and execution of special events or meetings held in the lobby area
• Coordinate logistics, greet attendees, and provide assistance as needed during events
• Customer Service: Provide exceptional customer service to all visitors by addressing their needs promptly and professionally
• Handle complaints or concerns in a calm and courteous manner, escalating issues to management when necessary