Loan Officer

Roles & Responsibilities:

• Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.

Converting a suspect to a prospect. This involves the following:
- Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours.

- This will also involve making calls at different times in order to achieve success.
- Need analysis
- Eligibility profiling
- Setting up an appointment
- Follow up with the prospect post every meeting with the sales officer until conclusion

• Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer.

Responsible for conversion of suspects to prospects to customers.

• Provide support to the sales team in increasing conversions by:

- Prompt calling to all suspects / prospects
- Timely follow up with all prospects
- Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance

• Responsible for complete knowledge of company products and policies as well as those of competition.

Responsible for quality of the conversation, which entails the following:

- Accuracy
- Product Knowledge
- Appraisal Skills
- Punctuality & TOS
- TAT commitments

• Ability to handle objections.

Updating the software. One must capture their conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where they left off.

• Generating References: The quality of conversation and ability to connect with the customer is also reflected in the number of references that they generate.

Providing market feedback to the supervisor: It is important to share with ones supervisor any trends that one comes across whilst speaking to a prospect. Examples could be objections from prospects regards the processing fee being charged by us vis--vis the same being charged by a specific competitor.

• Desired Candidate Profile:

Candidate must be a graduate from any stream / Undergraduate with excellent communication skills & at least

• 6months tele-calling experience
• Relevant work experience in sales, marketing, promotions or telemarketing

Candidates from banking and insurance background are preferable

• Proficiency in relevant computer applications

Job Types: Full-time, Permanent, Fresher

Pay: 13,000.00 - 22,000.00 per month

Benefits:

• Cell phone reimbursement

Health insurance
Schedule:

• Day shift

Rotational shift
Supplemental pay types:

• Performance bonus

Quarterly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

• Speak with the employer

+91 8925819166