Level 3 Infrastructure Engineer

Job Description:

Level 3 Infrastructure Engineer (Jack-of-All-Trades) We are seeking a highly motivated and versatile IT professional as an Level 3 Infrastructure Engineer.

Responsibilities:

1. Proactively identify, diagnose, and resolve a wide range of IT infrastructure issues across servers, and infrastructure tools.

2. Implement security patches, perform system monitoring, and conduct preventative maintenance to ensure optimal system performance and security.

3. Possess a deep understanding of how IT tools function, from core functionality to advanced configuration.

4. Maintain a strong working knowledge of all IT-related policies and procedures.

5. Work independently and take ownership of resolving technical problems, demonstrating a can-do attitude.

6. Manage and maintain Active Directory, Azure, Entra ID, DNS, and other essential infrastructure components.

7. Possess a strong understanding of networking protocols and technologies.

8. Familiarity with cloud computing platforms, particularly AWS , is a plus.

Qualifications:

1. Proven experience in a similar IT support role. (L3 experience is a must)

2. Strong understanding of server, network, and application tool administration.

3. Experience with patching, monitoring, and maintenance procedures.

4. Excellent analytical and problem-solving skills.

5. Ability to work independently and prioritize tasks effectively.

6. Strong English communication and interpersonal skills.