Function
India BU
Pay Band
E4 to M2
Role
As the Learning Executive you will be part of the Customer Experience - India BU and will report to the Lead- Technical Training. The purpose of your role will be to
- Improve Customer Focus and Service quality to enhance Consumer Service Experience in workshops, through learning.
- Service Preparedness for new model launches
- Manage the projects/development activities related to After Sales and Learning.
A purpose driven role for you
Your Key Responsibilities Will Include, But Not Limited To
- Execution of L3 learning programs for HMCL field service staff (domestic & International Business) and MCCs to improve their technical knowledge and skill.
- Ensure effective learning material development on new model & advance technology.
- Ensure the completion of assigned Projects in stipulated time. Daily update and monitoring of the activities related to projects.
- Bring Innovation in Learning
- Execution of Technical Skill Contest for channel partners workshop staff.
A Day in the life
As the Learning Executive, you will start the day by reviewing the assigned tasks and update the status of activities.
You will be responsible for the execution of training program as per the schedule. For effective new model training material development, you will be in contact with CIT & New Product Support Team for technology related updates.
Academic Qualification & Experience
B.E. in Automobile/Mechanical Engineering
Minimum 5 years in the automobile industry with 3 years in training and development roles.
Technical Skills/Knowledge
- Knowledge on two wheeler technology with fluency in practical skill
- Fluency in computers with knowledge of software MS Office
- Proficiency in Corel Draw
- Effective Training Delivery
- Project Management
Behavioural Skills
- Excellent communication skills
- Effective Time management
- People Management Skills
- Drive for results
- Building Relationships
What will it be like to work for Hero
As the worlds largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of Indias proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.
About Hero
Headquartered in New Delhi (India), Hero MotoCorp is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world. Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East. We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision Be the Future of Mobility, Hero MotoCorp plans to achieve its next 100 million sales by 2030.We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorps eight green manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1). Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 its first EV in India and plans to launch the product in global markets.
We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of Indias flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorps Global Corporate Partner. Read more about us. Be with the best. Be your best. Catch-up on all our latest openings . Recruitment assessments We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
