Learning Counsellor ( Inside Sales )

Learning Counsellor

Analytics Vidhya is on a mission to build next generation Data professionals across the globe. We aim to build the best community knowledge platform to learn, teach, apply and evaluate their data skills (data science, data engineering, data analysis, machine learning, Artificial Intelligence and more).

The AVians (our community members) seamlessly learn through our high quality courses, apply these skills to solve real life industry problems and find career defining jobs through Analytics Vidhya. The best part these AVians contribute back to the community and move us forward in achieving our Vision.

Behind this movement is a team with a diverse background united by our passion to create a generation of Data Professionals who lead the world in future.

Responsibilities

Contact potential or existing customers to inform them about courses and programs using predefined scripts

Answer questions about courses and programs offered by Analytics Vidhya

Ask questions to understand customer needs/requirements and close sales

Handle grievances to preserve the company's reputation

Keep records of calls and sales and note useful information/feedback to increase conversion efficiency.

Requirements

Proven experience as tele sales representative for selling online ed-tech courses in Analytics/Data Science/BigData/Machine Learning/ Artificial Intelligence

Proven track record of successfully meeting assigned tele-sales quota

Ability to learn about new courses and programs and describe/explain them to prospects

Excellent knowledge of written and verbal English

Excellent communication and interpersonal skills

Good Temperament and Patience and ability to handle rejection

Outstanding negotiation skills to close sales with the ability to resolve issues and address complaints

What you can expect from us :

Healthcare coverage : We offer a robust health insurance plan that covers a wide range of healthcare needs.

Learning and Development : We have established a comprehensive (L&D) Program to empower you with the knowledge, skills, and resources you need to excel in your current role and long term goals

Open communication & Transparency : We believe in an open culture. Regular town-halls with leadership provide a way to directly interact with the leadership team openly and regularly

Growth : Every year spent at Analytics Vidhya will provide you an experience equal to multiple years at other places. We believe in giving ownership, freedom and an environment which fosters fast growth of our people.

Criteria

Should have worked in tele sales role in Ed-Tech for at-least one year

Min Qualification: Graduate/Diploma

Location : Gurgaon (Work from office )