Learning And Development Specialist

Job Definition:

The mission of Learning and Development Specialists is to nurture a culture of continuous learning and development within the organization. The role includes various facets of training, from identifying skill gaps to delivering effective learning experiences and ensuring the seamless management of training programs through our Learning Management System (LMS).

Key Deliverables

1. Training Need Analysis
2. Training Program Development
3. Training Delivery & Evaluation
4. Governance and Platform Management

Key Responsibilities:

Training Needs Analysis

1. Conduct quarterly reviews of Employee's skills, knowledge, and attitudes and consult with managers to identify training and development needs.
2. Utilize HRMS tools and platforms to gather Skill Gap data and insights efficiently.
3. Identify a minimum of 3 key skill, knowledge and attitude gaps per quarter for each role Focusing on areas directly impacting job performance and organizational goals.
4. Complete the assessment process and develop an action plan within 15 days of each quarter's end.

Training Program Development

1. Design, create, and update at least 4 training modules and programs every month, including e-learning, workshops,, and on-the-job training
2. Collaborate with subject matter experts and ensure all training materials are reviewed and updated quarterly.
3. Roll out training programs within 30 days of identifying training needs.

Training Delivery

1. Conduct a minimum of 8 training sessions per month. Use a blend of internal and external resources to deliver training effectively.
2. Facilitate both in-person and online training sessions, utilizing various instructional techniques. Focus on enhancing skills that directly impact job performance and productivity.
3. Ensure at least 95% of employees attend mandatory training sessions. Schedule and complete all training sessions within the planned time frame.

Evaluation and Improvement

1. Achieve a minimum of 90% positive feedback from training participants.
2. Demonstrate at least a 20% improvement in key performance metrics post-training.
3. Implement assessment tools to measure training effectiveness and impact on performance. Conduct evaluations and gather feedback within 3 days of each training session.
4. Continuously improve training content and delivery methods based on feedback and performance data.

Platform Management and Governance of Training Programs

1. Oversee the management and maintenance of the Learning Management System
2. Achieve 100% compliance with uploading and organizing training content (Assessment, pre- and post-learning content, and feedback) on the LMS platform.
3. Develop and enforce governance policies to maintain the integrity and security of training content.
4. Maintain accurate records of all training activities, participant progress, and outcomes.
5. Prepare and submit training metrics and ROI reports to senior management on a monthly basis. Complete and submit reports within 5 days of each month's end.

Success Metrics:

• 90% program score
• 20% improvement in key performance metrics post-training
• 100% compliance with Learning & Development process

Job Location: Jaipur

Pay Scale: We offer a competitive salary package commensurate with experience, along with comprehensive benefits and opportunities for professional growth and development.

Join our team and experience a workplace where you'll be supported, encouraged, and empowered to be your best self, both professionally and personally, as part of our ONE CARE culture.

Organization Profile:

Dr. B. Lal Clinical Laboratory, established in 1991, has been at the forefront of providing exemplary Pathological and Diagnostic solutions. With a commitment to incorporating the finest infrastructural and technological advancements in the global health sector, we have become a distinguished preference over the past 33+ years. Our relentless passion for delivering top-quality services, coupled with the unwavering trust of doctors and patients, has positioned us as a leader in reputed pathology lab networks.

Dr. B Lal Clinical Laboratory Pvt. Ltd. stands out as the only Pathology Lab Network with a remarkable presence of more than 130+ collection centers across Rajasthan. Our highly sophisticated Central Processing Laboratory, equipped with state-of-the-art technology, is complemented by 11+ regional laboratories strategically located in Kotputli, Bhilwara, Ajmer, Alwar, Sriganganagar, Jodhpur, Ahemdabad, Kota, Bharatpur, Bikaner and Sikar. This expansive network enables us to provide prompt and efficient services to our valued customers.

Currently, we offer an extensive range of over 1500 different tests in Clinical Pathology & Biochemistry, Haematology, Microbiology & Serology, Histopathology, Radiology and Molecular Biology. With a strong emphasis on professionalism and accuracy, our tests are conducted in a professional environment by a team of experts who work diligently to eliminate any scope for inaccuracies or errors.

At Dr. B. Lal, we have consistently been pioneers in adopting and implementing new and advanced technologies in the field of pathology. Our unwavering commitment to our motto, Serves Best, Serves All, drives us to deliver excellence in all aspects of our services.

We take immense pride in being recognized as a Great Place to Work certified organization. This esteemed certification further underscores our dedication to creating a positive and nurturing work environment for our employees. By fostering a culture of continuous learning, collaboration, and growth, we ensure that our team members can deliver their best and provide exceptional service to our customers.

Our core values - Customer First, Accountability, Respect & Trust, and Excellence - are the foundation of our work culture. For over 33+ years, these values have guided us to always prioritize the well-being of our patients. Upholding these principles has propelled us to the pinnacle of success, instilling immense patient satisfaction and trust in the B. Lal family. Today, we are a revered group of professionals that people trust and look up to.

At Dr. B. Lal Clinical Laboratory, we remain committed to pushing the boundaries of innovation, continuously enhancing our services, and putting the needs of our patients at the forefront. With our unwavering dedication, advanced technology, and a team of experts, we strive to set new benchmarks in the field of pathology and healthcare.

Why Work at Dr. B. Lal Clinical Laboratory

Learn: We work with Top quality technology and provide platforms for continuous learning & growth. We invest in providing significant support to up-gradation of our in-house talent.

Grow: We believe in providing venues for career advancement and fast track growth for the deserving. If you have a desire to grow in your career, you will fit right in.

Excel: We nurture a culture of idea exchange, learning, celebration & fun at work. We ensure that our employees have a thrilling, fulfilling and successful future after joining the team.

Make A Difference: Become a valued ally in our mission to become India's leading healthcare partner and change the world for better, one at a time. We are always looking for people who want to make a difference with their work.

Life at Dr. B. Lal Clinical Laboratory

Our Team

Our greatest strength is our team who strives to fulfill the organization's mission and vision while upholding its values. Each of us contribute so meaningfully to making a difference in the lives of people we serve.

Our Culture

We strive to create an inspiring work environment with open communication where performance and merit is basis of the progress. We at Dr. B. Lal are inspired by our core values and strive to extend this philosophy to our team and their families

Our Values

We are committed to and making a strong progresstowards delivering exceptional value to our customers. CARE has always been and continues to remain, our guiding purpose which is characterized by Customer First, Accountability, Respect & Trust and Excellence.

Our Expertise

We constantly equip our team of experts with top quality resources and tools to do their best work everyday. We believe in lean, iterative improvements and our success is measured by the value we create for our customers.

Our Commitment

Our mission reiterates our commitment to deliver excellence in healthcare services through self led team, innovation and advanced technology. Our Laboratory as a centre of excellence assures a culture of compliance and follows systematic interventions to consistently meet or exceed quality standards.