Responsible for helping to maintain our commercial policy administration system Duck Creek
Provide support for design and implementation of policy administration system enhancements, and lead platform upgrades and other technical initiatives
Drive resolution and creative solutions of reported system problems and program bugs
Analyze current system environments and infrastructure to develop implementation plans and verification procedures
Assist in the defining of standardized and best practices that appropriately align with business objectives and department workflow
Complete system testing to confirm business requirements, reliability and efficiency is met
Be a successful liaison between technical and non-technical teams to ensure productive partnerships and productivity
Perform complex troubleshooting and communicate potential solutions
Prepare and deliver formal presentations on project and status for business and technology leadership
Manage and deliver development projects within the allocated budget
Keep on top of Duck Creek Technology
Product Roadmap and the industry trends including Digital Transformation, InsureTech, AI/Machine Learning etc
Primary Skills
Strong facilitation experience for conducting requirements gathering and stakeholder agreement meetings
Familiar with Joint Application Design (JAD) session, prototyping, Conference Room Pilot (CRP), and similar approaches and principles Familiar with business process design concepts and principles.
Excellent communication skills, verbal and written
Excellent analytical and problem solving skills Duck Creek Policy or Billing Certification
Who you are
Strong understanding of PC industry and solutions with 7-10 years experience in defining architecture and design on Duck Creek suite both SaaS and on-premise
Must have technical knowledge of overall Duck Creek suite including Policy , Billing ,Insights and distribution management to lead integration
Must have detailed understanding on Duck Creek Architecture , Data Model, UI design, processes and events
Knowledge of Duck Creek product including architecture, data model, components, modules and extensions.
Experience in configuring Duck Creek product for Commercial Auto lines is preferable
Experience in integrating Duck Creek product with in-house systems and third-party systems
Experience in configuring Duck Creek is SaaS mode is mandatory
Experience upgrading Duck Creek preferably 7.x - 8.x Upgrade
