About SmartQ
Backed by the world's largest food contract company, Compass Group, SmartQ offers the finest food experiences powered by seamless technology in the B2B segment, ultimately flowing to B2C. Striving beyond quality food, SmartQ believes in the principle of serving clients and the ultimate consumers wholeheartedly. This principle is then brought to life by aggregating a wide variety of food partners, from local heroes to glorious gourmets, to offer the widest choices for the end users. In addition to the delicacy, an end-to-end digital cafeteria suite is installed at corporate companies, tech parks, and universities that displays a two-pronged advantage-a seamless ordering process and an efficient order management system at the food court. SmartQ crosses boundaries to leisure segment by partnering with mega events, like Lollapalooza, Sunburn and MotoGP Bharat, to provide a complete food and beverages experience.
Skills required
Product Metrics, Product Funnel Analysis, MVP (Minimum Viable Product) Development, A/B Testing, Customer Segmentation, UX/UI Principles, Customer Journey Mapping
Responsibilities
- A strong motivation for driving clarity; for yourself, your team and your stakeholders.
- You yourself have previously been either an Engineer, a Product Manager or a Product Designer for 6+ years. You must have done one of these roles yourself, where you worked in a cross-functional team.
- Strong analytical skills and a passion for data.
- A record of using data to measure success. (e.g. OKRs or other methods)
- A good understanding of DevOps and CICD.
- You're up-to-date on the latest user interface design principles and best practices and you're comfortable doing basic mock-ups/ wireframes.
- A deep understanding of the Discovery phase.
- While we aren't expecting you to be an Agile coach, you must understand the basic ceremonies and the ways Agile can go wrong.
- Ability to thrive in a fast-paced, dynamic environment.
- Outstanding written and verbal communication skills, presenting to both technical and non-technical audiences.
- A master at planning request work alongside strategic work.
- The ability to lead and inspire a team, manage conflicts, and build strong working relationships.
- Above all, a pragmatic decision maker who can articulate their reasoning.
Qualifications
- You have experience working on B2B products that have a hardware element.
- You have experience launching products globally.
- You have experience managing APMs and PM and led a Product trio.
- You're just as comfortable in the weeds of prepping a sprint as you are creating a Jobs to be Done tree.
30-60-90 day plan
30 day
- overview of SmartQ its people and culture
- understanding the business and its landscape
- Meet all your peers and stakeholders and understand their roles and responsibilities
- product overview with PMs
- on-ground site visits, first-hand user experience
60 day
- Deep dive into User facing products - App, PWA, Kiosk
- understand the roadmap, market + client needs
- interact and build strong relationships with all stakeholders
- interact and build strong relationships with your product trio and your team
- understand the driver tree and metrics that influence growth
90 day
- Owning the JTBD for User facing
- Driving excellence from discovery to delivery of the products
- Build out the retrospective process for User facing
- Drive growth of the products across markets
Additional details
Benefits of working at SmartQ:
SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees:
- Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges.
- Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals.
- Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
- Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees.
- Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees.
- Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees.
- Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement.
- Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs.
- Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees.
