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Williams-Sonoma, Inc.

Lead Product Manager(e-COM)

Early Applicant
  • 4 months ago
  • Be among the first 50 applicants

Job Description

Job Description

About the Team:

You will be a key member of the Ecommerce Product Management team that is responsible for Cart,

Checkout & Payments. We have an extensive roadmap for checkout, focused on reducing friction in

checkout funnel, making it easier to login and enhance UX with payment providers such as PayPal.

Responsibility

  • Collaborate with business partners to gather functional requirements and detail same in JIRA and Confluence.
  • Submit data requests required to execute test cases and obtain end user sign off.
  • Drive functional backlog prioritization and lead various requirement discussions for product enhancements.
  • Effectively partner with Operations and technology delivery teams & QA teams through gathering detailed requirements, presenting the business value, documenting requirements in JIRA and Visio process flows.
  • Provide production level support for Operations and technology partners for operational go-live and ongoing deployment validation of new functionality.
  • Provide clear direction to project team members on prioritization of functional requirement delivery timelines, per the expectation of business partners.
  • Perform ROI analysis on new feature / functional requests from business partners.
  • Review and approve QA test cases.

Requirements / Qualifications

  • 4+ years of e-Commerce Product Management experience in technology organizations.
  • 2+ years of Product management experience in Cart, Checkout & Payments
  • Excellent verbal and written communication skills.
  • Strong presentation skills with demonstrated experience in making articulate and effective presentations to different audiences.
  • Experience authoring and coaching teams on effective JIRA stories for functional requirements, detailed acceptance criteria and prioritization with delivery teams.
  • Experience authoring and coaching team on creating test cases that are aligned with end user expectations.
  • Excellent interpersonal skills including such areas as team spirit, negotiation, collaboration, pitching in where needed, valuing and respecting team members.
  • Demonstrated ability to negotiate with and manage external vendors.
  • Self-motivated and able to work independently.
  • Excellent organizational and leadership skills.
  • Demonstrated ability to anticipate, mitigate, and resolve conflicts across technology and business partners.
  • Proven experience in developing and executing projects, meeting deadlines and operating under tight time constraints.
  • Comfortable with ambiguity and calculated risk-taking.

More Info

Industry:Other

Function:Ecommerce

Job Type:Permanent Job

Date Posted: 02/07/2024

Job ID: 83785795

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