Job Description:
The Team Lead-Logistics Operations is responsible for overseeing and managing daily logistics pre-dispatch operations, ensuring timely and efficient coordination across stakeholders and teams. This role demands a proactive approach to optimizing processes, adherence to standard operating procedures, and driving improvements in productivity and project management.
Key Responsibilities:
Daily Logistics Operations:
- Oversee and manage daily pre-dispatch logistics operations to ensure smooth workflows and on-time deliveries.
- Track and ensure adherence to SOPs, maintaining high operational standards.
Stakeholder Management:
- Collaborate closely with the Business Operations team and Supply team for order planning and vehicle allocation.
- Foster effective communication with stakeholders to ensure all operational requirements are met in advance.
Team Management & Reviews:
- Lead, mentor, and manage the logistics operations team, conducting regular performance reviews and setting clear objectives.
- Develop team members by identifying training and development needs.
SOP Compliance:
- Ensure all logistics operations comply with established SOPs, particularly pre-dispatch standards such as timely vehicle placements and documentation (e.g., Delivery Order release).
- Monitor adherence to pre-dispatch checklists, including photo documentation and other compliance aspects.
Dashboard & Report Analysis:
- Analyze dashboards and reports to track logistics performance metrics, vehicle placements, and on-time dispatches.
- Use data-driven insights to make informed operational decisions and optimize logistics processes.
Project & Initiative Management:
- Manage special projects to develop new logistics capabilities or enhance existing processes.
- Identify and implement process improvements and collaborate with product teams to drive technology and productivity enhancements.
Performance Tracking & Improvements:
- Track product adoption and improvements by monitoring requirements raised to the product team.
- Drive continuous improvement initiatives to increase operational efficiency and effectiveness.
