Key responsibilities would include:
- Responsible for making outbound calls on a daily basis using prospects data provided
- To work closely with the Sales Manager and Sales team to ensure leads generated are qualified and relevant for the business
- Extract data to develop recurring reports
- Support with reporting requirements by creating and maintaining data reports
- Build and maintain dashboards to show results
- Locating and fixing errors in reports
- To achieve conversion KPI by keeping high ratio of calls to meetings set
- Handle telephone and email queries from potential Hotel Partner
- Build relationships with colleagues and clients in a professional manner at all times
- Updating prospects database on day-to-day basis in our CRM and generating sales team report
- Sending emails to prospects and leads
- Responsible to hit the phone call and meeting number target
- Report and communicate day-to-day progress and update directly to Lead Gen Coordinator / Lead Gen Team Lead
About You
- Proficiency and experience in Microsoft Office and Google Apps, specifically Excel and/or Google Sheets
- Experience with Google Data Studio is a plus
- You should have experience in a similar role, i.e. telemarketing or customer service for a minimum of 2 years.
- You have strong communication and excellent telephone manners
- You have lead management : Generate leads using cold calling, email, social media, and other relevant marketing channels
- You are data-driven in your work with a keen eye on details
- You are energized and motivated by results with a laser-focus on achieving the KPIs
- You are able to work independently and handle situations under pressure
- You are proficient in both English and Tamil language
- You have a Bachelor's Degree
