- Lead Engineer - Fleet Management-PSE will provide technical support & leadership over a cross-functional team to maintain fleet reliability / safety on-time customer responsiveness & cost of ownership goals for assigned hardware
- In this role you will manage field issues support service contract profitability develop solutions that meet business needs within functional area(s) of expertise
Job Description
Essential Responsibilities
In this role you will report to Regional Fleet Engineering Sub-Section Manager Services Engineering Section at BEC JFWTC Bangalore. In addition you will interface with organizations such as the Engineering Departments (Design Repair Analytics Material and Failure Analysis Lab) MRO shops Digital Services Solutions (DSS) CSA Operations Aviation Operations Center (AOC) Customer & Product Support Organization (C&PSO) and Global Research Center (GRC) based on business need.
Lead the assigned hardware and/or module team engineering activities bringing customer perspective to the team.
Answer technical inquiries and departure records from external airlines customer overhaul shops as well as internal GE shops.
Drive resolution to top in-service issues and on-time customer responsiveness burn down DR volume. Own Manual changes.
Deliver timely and accurate field containment plans and work with the expanded engineering team to develop field fix design solutions
Assure proper documentation of technical data generated for the assigned projects and/or tasks complying with engineering and agency policies and procedures
Lead business initiatives for field issues and cost of ownership goals
Availability beyond working hours/days on need basis to resolve urgent field issues (eg AOG) regarding assigned hardware
Lead technical reviews and participate as a reviewer.
Drive change by demonstrating clear thinking articulate roles & responsibilities manage handoffs between different organizations.
Formulate and implement plans to achieve technical and program requirements schedules and customer commitments.
Foster and inspire a collaborative work style and display team-oriented behavior with a proactive example of communication internally and externally
Qualifications/Requirements
Bachelor Degree in Engineering
Minimum of 4 years of experience in Aviation Engines or Turbo machinery Engineering position (design analysis systems services)
Strong engineering problem solving capabilities.
Strong project management skills including cross-functional coordination of activities
Ability to communicate effectively with all levels of the organization both internally and externally
Ability and willingness to travel as required
Desired Characteristics
Master Degree in Engineering
Previous experience in hardware ownership in design
Experience with TOPS8D engine field problem resolution
Ability to effectively manage multiple project responsibilities
Familiarity with aircraft flight operations and mission analysis
Ability to effectively interact with the customer
Demonstrated leadership in advancing the state of the art in a technical specialty
Process focused with the ability to assess and improve processes and work on methods
Strong organization and planning skills
Strong oral and written communication skills
Excellent interpersonal and leadership skills
