About Meragi
Meragi is a rapidly growing start up in India's thriving $50 billion wedding industry. As a full-stack technology platform, we revolutionize the way wedding-related services are bought and delivered. Our mission is to create pioneering industry-first solutions that address the complexities of this industry, utilizing innovative technology to consult, design, and sell wedding services with a strong focus on ensuring high-quality fulfilment.
Backed by top-tier investors, we are at the forefront of transforming the wedding industry landscape. To drive our growth and success, we are seeking dynamic and growth oriented individuals to design dream wedding for our customers.
Job Summary
The Catering Operations Lead will oversee the daily operations of the catering division, ensuring the highest standards of food quality, customer service, and operational efficiency. This role requires a dynamic leader who can manage a diverse team, streamline processes, and drive growth in the catering business.
Key Responsibilities
- Operational Management
- Oversee day-to-day catering operations, ensuring timely and efficient service delivery.
- Improve & implement SOPs and processes to enhance productivity and service quality.
- Coordinate with kitchen and service staff to ensure seamless event execution.
- Team Leadership
- Recruit, train, and manage a team of chefs, servers, and other catering staff.
- Conduct regular performance reviews and provide ongoing training and development opportunities.
- Quality Assurance
- Maintain the highest standards of food quality, presentation, and service.
- Implement and monitor health and safety regulations to ensure compliance with local and national standards.
- Client Management
- Build and maintain strong relationships with clients to understand their needs and preferences.
- Develop customized catering solutions for various events, including weddings, corporate events, and private parties.
- Handle client inquiries, complaints, and feedback professionally and efficiently.
- Financial Management
- Develop and manage the catering budget, including cost control and pricing strategies.
- Oversee inventory management, including procurement of supplies and equipment.
- Business Development
- Collaborate with the marketing team to develop promotional strategies and campaigns.
- Vendor Management
- Establish and maintain relationships with suppliers and vendors to ensure quality and cost-effectiveness.
- Negotiate contracts and agreements with vendors to secure favorable terms.
- Reporting and Analysis
- Prepare regular reports on operational performance, financial metrics, and client satisfaction.
- Analyze data to identify trends, areas for improvement, and opportunities for growth.
