Lead Business Analyst

Job Details

Work Level: Junior Leadership

Core: Problem Solving

Leadership: Leading from the front

Role: N/A

Industry Type: Analytics/KPO/Research

Function: Business Analyst

Key Skills: Cloud Engineer,BRD,UAT,Agile Methodologies,Healthcare

Education: Graduate

Note: This is a requirement for one of the Workassist Hiring Partner

Role Description

This is a full-time on-site role for a Lead Business Analyst at Workassist located in Bengaluru. The Lead Business Analyst will be responsible for conducting business analysis, gathering business requirements, analyzing business processes, and utilizing strong analytical skills. Additionally, they will communicate effectively with stakeholders and contribute to the overall success of the projects and initiatives.

Primary Responsibilty:

Business Analyst Lead - Health Insurance

KRA:

Using storyboarding, task analysis, user research tasks and other mechanisms to capture and develop user requirements

Support and engage with cross functional/business and multi-channel teams with minimum to no direct line responsibility for those individuals

Assisting with the creation and design of process flows, journey maps, etc. that can facilitate the understanding of sales customer journey

Liaising with relevant business teams, technology teams, digital teams, legal, risk and compliance teams, to document requirements, provide design options and recommendations

Identifying opportunities & drive requirement gathering/delivery for straight through approval processing through data automation and workflow automation

Collaborate with developers and subject matter experts in ensuring user stories are developed correctly and meet acceptance criteria

Identify and document scenarios and user acceptance criteria and assist the test manager for the User Acceptance Test completion

Assist the business parties with the change management activities to ensure successful project implementation

Requirements:

Bachelor's degree in related field or commensurate practical experience

Must have hands-on experience working as BA in either Data migration projects (for Health/Medical/Life Insurance) and/or experience working on interface requirements in any Health/Medical/Life Insurance PAS implementation

Must have strong knowledge and hands-on experience working on projects related to New Business/Underwriting, Claims and Policy Servicing with a strong understanding of the policy lifecycle & various business processes involved.

Agile methodology and ways of working experience. Hands-on exp. to use Agile tools & methods

Exceptional interpersonal and influencing skills, including verbal and written communication skills

Adaptability and flexibility to respond quickly to changing priorities

Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives

Ability to think innovatively to find creative solutions, with a proactive approach to problem solving

Strong analytical skills and the ability to operate effectively with ambiguous and incomplete data

Experience in developing business case, business requirements, and impact assessments

Awareness of the testing process and experience of performing testing

Highly developed communication skills, both written and verbal, to explain complex or technical issues

Experience of process improvement and LEAN thinking methodologies

Proven experience of Agile way of working (e.g. JIRA and Confluence)

Qualifications:

Project management certified.

Qualifications

• Analytical Skills, Business Analysis, and Business Process skills
• Excellent communication skills
• Ability to gather and document business requirements
• Experience in data analysis and interpretation
• Strong problem-solving and critical thinking skills
• Knowledge of industry best practices and trends
• Experience in process improvement and optimization
• Bachelor's degree in Business Administration, Management, or related field

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Company Description

Workassist is an online recruitment and employment solution providing a platform in India. We connect job seekers with relevant job opportunities across various industries and experience levels. With a focus on leveraging technology for e-recruitment, we assist job seekers in finding the best opportunities and employers in finding the best talent worldwide. Our network includes over 10,000 recruiters from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal. We strive to enhance the job-seeking experience by providing a seamless and efficient platform for job search and recruitment.

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!