Lead Assistant Manager

EXL IT service management

Early Applicant

16 days ago
Be among the first 50 applicants

Exp: 1-4 Years

Noida, India(estd)

ITES/BPO/Call Center

(estd)

Job Description

Position Title, Responsibility Level

AM (Delivery)

Function

Digital Analytics

Reports to

M/AVP - Analytics

Permanent/ Temporary

C2H/Permanent

Span of Control

Individual coordinator

Location

GGM/ Noida

Role

Band B1/B2 level resources for EXL Digital Analytics team to be based out of Noida (SEZ), Gurgaon, Bangalore, Pune
Supports Analytics solutions team in ramping up F&A analytics and reporting practice
Front-end internal and external clients along with solution experts and project manage delivery
Identify, understand, and analyze automation opportunities within business processes in detail along with F&A transformation champions
Communicate technical infrastructure requirements to deploy automation solutions and convert solutions to tools, and products
Lead, mentor team of junior resources

Essentials

Identify F&A automation opportunities in client enviornment and able to perform end to end automation operations
Core Alteryx developer with at least 4yeas of experienced in creating dynamic workflows and able to create macros and analytics apps. (Must have)
Have working experience on Alteryx server
Good understanding of SQL, databases and ETL jobs (Oracle, SAP, etc.)
Must possess a balance of analytical problem solving and strong interpersonal, and relationship development skills

Primary Internal Interactions

Business team/ operational leadership, and/or senior management, developers and testing team (SME)
All Technology sub-functions

Primary External Interactions

Client Teams - especially client business & technology teams and testing team

Organizational Relationships Reports To :AVP Supervises :Individual contributor, plus team management

Skills
Technical Skills	Hands-on experience in Core Alteryx, SQL Created data pipeline for data inflow and outflow Understanding python and R within Alteryx is plus Must have Jira experience
Process Specific Skills	Know-how of BFSI, preferably Insurance Delivery experience in a business aligned IT scenarios
Soft skills (Desired)	Excellent Presentation, verbal and written communication skills Excellent analytical skills and aptitude for problem solving, including data analysis and validation Able to work independently and as part of a team
Soft Skills (Minimum)	Good verbal and written communication skills with the ability to deal at all levels of the organization Good listening and consultative skills Good negotiation, persuasion and interpersonal skills

Education Requirements Degree in Engineering, M.Tech, Msc. Statistics, M A Economics Sound education credentials

Work Experience Requirements 4-5 yrs. of total analytics experience 4+ years of experience in Alteryx 1-2 years of working experience in Insurance Analytics would be good

Annexure:

Acknowledgement(acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager Date

More Info

Industry:ITES /BPO /Call Center

Function:Digital Analytics

Job Type:Permanent Job

Skills Required

Core Alteryx

Insurance Analytics

consultative

Bfsi

Written Communication

independently

Sql

Jira

python

Date Posted: 09/11/2024

Job ID: 99748585

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About Company

EXL IT service managementJob Source: exlcareers.peoplestrong.com

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217;re your business evolution partner&#8212;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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