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EXL IT service management

Lead Assistant Manager

Early Applicant
  • a month ago
  • Be among the first 50 applicants
Exp: 4-6 Years

ITES/BPO/Call Center

(estd)

Job Description

Job Description - Business Analyst

Position Title, Responsibility LevelBusiness Analyst

Function

OSI Survey

Reports to

Sr. Manager

Regular/Temporary
Regular
Grade

B2

Location

Noida, India

EXL's Global Products and Platforms organization is an exciting and dynamic software solutions group focused on building EXL's Insurance Product and related industry solutions. We emphasize innovation, world-class delivery, working in tandem with legacy and leading technologies and thinking as a competitive advantage in our markets.

The position will operate for one of the P&C Insurance product and working closely with the development team. The position requires in-depth involvement in Project planning, scheduling and end to end project as well as coordinating work of development team. Mentoring and building team for high quality deliverables and performing to match the strategy and demands of the programs is also an important role to perform. This position will require use of good technical expertise in Microsoft stack and AWS.

Responsibilities

  • Planning and designing business processes
  • Assist in formulating recommendations to improve and support business activities
  • Work on system designs and business architecture
  • Collaborate with development and system SMEs
  • Support Development and Quality Assurance efforts as needed
  • Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces.

Skills

Skillset

  • Property and Casualty Insurance knowledge
  • IT Business Analysis experience
  • Detailed understanding of IT Project Documentation is mandatory
  • Experience to define scope of projects and user story articulation
  • Familiarity working within a project management framework
  • Direct client-facing / consulting experience
  • Time management skills, able to delivery within set timelines
  • Analytical and problem solving skills
  • Quality Assurance and Testing
  • Intermediate Microsoft SQL Server Management Studio
  • Should be able to write queries and procedures
  • JIRA
  • Experience working in an Agile environment
  • Familiarity working with XML, JSON a plus
  • Understanding of Power BI, how to create dashboards etc. (good to have not mandatory)

Soft skills (Desired)

  • Excellent oral/written communication and presentation skills
  • Exhibit leadership skills for a project at the program level.
  • Good team skills and ability to work effectively with others throughout the organization
  • Technical aptitude
  • Ability to organize and manage multiple priorities in a timeline driven environment
  • Ability to take ownership and lead a team through multiple projects in parallel

Education Requirements

  • B.TECH / MCA / MBA / PGDM (Insurance)
  • Certifications in insurance or IT Business Analysis preferred

Work Experience Requirements:
  • 6 to 9 years of overall experience
  • Minimum 4 years of experience as a Business Analyst

More Info

Skills Required

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Date Posted: 16/10/2024

Job ID: 96547937

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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