- Responsible for Corporate Client Contractual Payments for US Global clients which have high complexities and multiple divisions with unique financial terms and high severity clients.
- The position will also be responsible to work closely with GCP business and LFO group to ensure the alignment on the financial terms to profile the contract. The role will be expected to ensure accomplishment and sustenance of various measures, metrics and initiatives pertaining to Client Incentive Process
Total Payments Processed in a year 8.5k
Query handling in a year 1.6K
Key Responsibilities -
Accurate interpretation the financial terms for GCG Contracts between Amex and Corporate Clients.
Preparing most complex GCG incentive calculations and taking relevant approvals for timely processing of payments within the contractual deadline.
Performing Secondary review of client incentive payment performed by other peer based on their financial terms in the agreement
Interact with various work groups, viz. Pricing, Account Managers, Finance and Technology to identify specific areas of focus a requiring leadership attention and resolve time sensitive issues.
Support the design and execution of a robust and sustainable model for monitoring and reporting of key measures of success for client incentives payments.
Support the design and delivery of leadership and customer updates on ongoing Governance calls.
Maintenance of trackers such as on-hold, Ageing, SOFR and payments related trackers and consolidate them for CI payments.
We back our colleagues and their loved ones with benefits and programs that support their holistic we'll-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-we'll-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
