Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
Academic Background:
- Graduate / Post-Graduate / MBA with minimum 1 years of relevant experience in Procure to Pay domain
Responsibilities:
- Procure to Pay process.
- Creation of Purchase Requisition, Invoice submission.
- Periodic tracking and monitoring of high aging pending cases and assisting colleagues in driving resolution.
- Reporting and analytics.
- Month and year close activities.
- Work in collaboration with other stakeholders and ensure all the deliverables are met within the stringent timelines.
- Responding to the email queries from stakeholders.
- Adherence to the compliance to policies & internal controls.
- To participate in standardization and continuous improvement initiatives as we'll as other business partner initiatives.
- To maintain high accuracy, productivity standards and should have high willingness to learn to support best in class customer services
Functional Knowledge:
- High proficiency in MS-Office applications, Oracle Applications (General Ledger + Subledger), Ariba.
- Responsible for owning & maintaining financial/data integrity, compliance with internal service level agreements (SLA), guidelines, accounting policies and regulatory requirements as applicable.
- The incumbent will be required to have strong Procure to Pay process knowledge, policy awareness & control mindset with ability to read, interpret various contractual terms/SOWs and apply to function and activities.
- Knowledge of Marketing & Promotion & AXP Network / Card Business.
- Strong communication, relationship management & collaboration skills while closely working with various stakeholders across Marketing, Controllership, Business Finance, Audit and Control groups.
Additional:
- Excellent executive presence with strong communication skills including presentation, verbal and written communication,
- Flexibility to work with different countries (time-zones), groups, and business environment
- Analytical and problem-solving skills to identify and resolve queries.
- Demonstrated ability towards troubleshooting and query resolution.
- Ability to empathize with the customer.
- Quick learner, an eye for detail and ability to work during ambiguity.
- Should be able to work independently with minimal supervision.
- Policy awareness & control mindset with ability to read, interpret various contractual terms/SOWs and apply to function and activities.
- The incumbent should have sound knowledge of procurement and payable process.
Technical Skills/Capabilities:
- Candidate with Spanish language knowledge will be preferred.
- Knowledge of MS Office tools eg Word, PowerPoint, Excel.
- Working knowledge of Procurement tools like Oracle, SAP Ariba, AXIOM etc would be an advantage
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-we'll-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
