JD:
- Solid experience on configuring, deploying, installing, and troubleshooting Aruba/Cisco switches, Wireless APs, and Aruba central.
- Configuration and deployment of new Aruba switches, Wireless Controller, and other network infrastructure devices.
- Perform analysis and troubleshooting of the networking, wireless, and ISE related problems.
- Provide support to customers on various issues that are reported by users, clients, and other connecting application integrations.
- Perform upgrades and patching of the existing deployments like Switches, Wireless clusters or Access points.
- Working knowledge in the operation of Ethernet LAN switching protocols and standards including, VLANs, VLAN aggregation, Ether Channel, PVLANs, Spanning Tree & Rapid Spanning Tree, 802.1Q.
- Experience in Infoblox(DHCP/DNS/IPAM).
- Experience in Network Monitoring tools like HPE-IMC and Zabbix. Good knowledge of SNMP.
- Understanding and basic knowledge of 802.1X, RADIUS, TACACS+, different EAP-methods, PKI.
- Knowledge on ITIL standards- Incident, Change & Problem Management.
- Exposure to Problem Solving, handling problem tickets etc.
- Experience with supporting/engineering/maintaining in large networks and Provide a highly professional Second level support.
Should be ready to work in 24X7 Shifts and ability to work on multiple concurrent tasks.
