Company Description
digital blanket is an IoT and AI-enabled Proptech and ClimateTech SaaS platform that connects and collects real-time data from sensors and utilities equipment (HVAC, MEP, ELV, machines) while engaging autonomous controls to optimize maintenance, reduce energy, improve sustainability and environmental conditions. In addition to energy & sustainability, the platform offers Data-driven Maintenance Management, Environmental & Occupancy Sensors, Workspace Portfolio Analytics & Optimization along with Digital Employee Experiences. Know more about us, our solutions, and the team behind them at https://digitalblanket.ai/about/.
Role Description
This is a full-time on-site role for an L3 Platform Support. As an L3 Platform Support, your day-to-day tasks will involve providing technical support and troubleshooting for our IoT and AI-enabled Proptech and ClimateTech platform. You will work closely with the software development and solution architecture teams to identify and resolve platform issues, perform root cause analysis, and contribute to the improvement of our platform's performance and functionality.
If you have atleast 6 years of hand-on experience in managing the technologies mentioned below and have the deep technical analysis skills, please apply for the job at [Confidential Information]
Technologies
- Ubuntu
- Apache
- Tomcat App Server
- Apache Web Server
- RabbitMQ
- Windows Server
- MySQL
- Azure Cloud Services
- SSL Cert & Key Management
Additional Skills
- DevOps Pipeline Management
- IOT Communications
- Python
- GitHub
- Team Management
Qualifications
- Strong understanding and experience with SaaS platforms
- Proficient in troubleshooting and resolving complex technical issues
- Excellent knowledge of cloud technologies & best practices
- Experience with MySQL and database management
- Strong communication and interpersonal skills to effectively interact with customers and internal teams
- Ability to multitask and prioritize work in a fast-paced environment
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Relevant certifications in technical support
