L2 Support

L1 L2 application support

Exp- 3 to 5 years

Notice period - Immediate

Location - Kochi/ TVM/Bangalore

Should have good understanding of the Incident Management and Problem

Ticket Management

Should be aware of various application monitoring tools and its

concepts; experience in Datadog will be of advantage

Should have basic understanding of the SOPs to be followed as part of Incident

Handling

Desirable to have at least 3 years hands on experience in support

projects.

Thorough knowledge on Retail domain and various downstream and upstream

systems catered.

Good Communication and Interpersonal skills will be desirable.

Good Triaging skills

Should have good aptitude and problem solving capabilities.