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Makro Technologies Inc.

L1 Desktop Support (Trained Freshers)

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

Hyderabad, India

Shift : Rotational Shift

Company Description

DDi a MakroGroup of Company (https://www.ddismart.com/)

DDi is an innovative Technology partner for BioPharma and Medical Device companies. DDi has built its competency with a unique blend of functional / domain expertise to serve the technology needs of this industry. we serve Clinical, Regulatory, and Enterprise domains by providing innovative technology products and automation solutions for companies of various sizes. (Clinical Solutions & Regulatory Solutions).

As an L1 Executive specializing in Networking, you will be responsible for providing essential support and assistance in the maintenance and operation of networking infrastructure. Your primary role will involve troubleshooting network issues, configuring network devices, and ensuring seamless connectivity within the organization. You will work closely with senior network engineers and IT professionals to deliver efficient solutions and enhance network performance.

Key Responsibilities

  • Provide first-line support for network-related issues, including troubleshooting connectivity problems, diagnosing hardware and software faults, and resolving technical issues promptly.
  • Configure and install network equipment such as routers, switches, firewalls, and wireless access points.
  • Monitor network performance and ensure optimal uptime and reliability.
  • 4. Collaborate with cross-functional teams to implement network security measures and ensure compliance with security policies.
  • Participate in on-call rotation and respond to network emergencies outside of regular business hours, if necessary.

Skills And Qualifications

  • Strong understanding of networking concepts, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, VPNs, etc.).
  • Proficiency in configuring and troubleshooting network devices such as routers, switches, firewalls, and wireless controllers.
  • Familiarity with network security principles and practices.
  • Excellent problem-solving skills and attention to detail.

5 Ability to adapt to a fast-paced work environment and prioritize tasks effectively.

Skills: troubleshooting,networking,technology,network devices

More Info

Industry:Other

Function:technology

Job Type:Permanent Job

Date Posted: 21/06/2024

Job ID: 82581787

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Last Updated: 21-06-2024 11:00:36 AM
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