Job Title : Key Accounts Manager : Supplier Success - Gemstones
Location : Johri Bazaar, Jaipur
We are looking for a Key Accounts Manager (Gemstones) - Jaipur to ensure we build the best relationship and offer excellent service to our suppliers to create a happy supplier base for Nivoda and make suppliers refer Nivoda to other suppliers. This position will be working closely with the supplier sales team and IT team and fulfillment team to ensure all the suppliers are live on the platform and they consider us as one of their important customers.
About Nivoda:
Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.
We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.
Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.
The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 431 internationally. We are a global team of big thinkers, risk takers and hard workers.
Job Role
Key Accounts Manager will be directly reporting to the Head of Supplier Management and will be responsible for building and maintaining a strong long term relationship with the key seller's ( for Gemstones ) account on our platform. Nivoda's growth has more than tripled in the last 12 months and we are searching for a motivated individual to join our Supplier Management Team.
Key Responsibilities:
- Managing a portfolio of key sellers accounts
- Interact with suppliers on-site at their respective locations.
- Resolving the issues of the sellers
- Working hand in hand with different functional sub-teams within the department and other departments
- Reactivate the dormant sellers
- Build a strong communication channel with the sellers
- Develop a long-term relationship with the sellers
- Working with the sellers to grow their accounts
- Cross selling different initiatives taken by the company
Desired skills and experience:
- Excellent communication and interpersonal skills
- Excellent Negotiation skills
- 6-7 years of experience in sales and key account management
- Experience in B2B sales
- Willingness to travel off-site to meet with suppliers in order to foster and maintain professional connections
- Knowledge and understanding about E-commerce and vendor/ seller management
- Knowledge of Gemstones
- An individual contributor and ability to manage a small team
What we offer
- Dynamic working environment in a extremely fast growing company
- Ample experience to grow and learn
- Group Health Insurance policy
- Unlimited holiday allowance
- Statutory benefits like PF & Gratuity etc.
- Ability to join and contribute to a company during exponential expansion phase
