DesignationKeyAccountManager
- Managingexisting client portfolios.
- Analyzecustomerdata to improvecustomerexperience.
- Demonstrating the platform to thecustomeronline and offline, pre and post sales.
- On boarding process of thecustomer, ensuring that the walkway is a smooth process for the client.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolvecustomerrequests and complaints.
- Minimizecustomerchurn.
Ideal candidate will be:
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Quality of being Patience and active listener.
Experience - 3/4 years in Sales