- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquiring a thorough understanding of key customer needs and requirements.
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Requirements and skills
- Proven experience as key account manager
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- DEGREE/PG qualified candidate sis must.
INterested candidates can share their resumes to [Confidential Information] or whatsapp to 9526384163
