About Us
With a strong foothold in the industry since last 15+ years and visibility across 1200+ locations, We, at Unify are an integrated facility management company committed to promote safety, comfort and growth in facilities we engage in. We believe in growing along with our 12000+ skilled workforce that cares for our vision, adapts the technologies that are efficient and approaches that are sustainable.
Job Summary / Objective
The role requires you to engage in and be responsible for managing and nurturing key client relationships for the organization's continual growth.
Responsibilities
- Identify new business opportunities within existing accounts to drive growth
- Client Satisfaction and Retention: Develop and Maintain relationships with key clients and ensure high levels of client satisfaction and retention through regular communication and prompt query resolution
- Understanding Client Requirements: Comprehend and anticipate the specific needs of key clients to deliver tailored solutions
- Strategic Planning: Develop and implement strategic account plans to achieve long-term business objectives and client satisfaction
- Performance Monitoring: Track key performance measures to ensure targets are met and identify areas for improvement
- Coordination and Communication: Act as a liaison between the client and internal teams to ensure seamless communication and service delivery
- Financial Management: Manage budgets and ensure profitability of key accounts.
Skills/ Attributes Functional Competency
- Expertise in business understanding to customize solutions and anticipate future requirements.
- Strategic Planning and Goal Alignment
- Problem Solving & Negotiation Skills
- Creative Business Development
- Cross-Functional Leadership Skills
Behavioural Competency
- Strong Leadership Skills
- Good Communication & Skills
- Customer-Centric Mind set
- Decision-Making Prowess
- Strong Relationship Building Capabilities
- Priority Management
- Persistent Professionalism at all times to help build respect and credibility with clients
Location & Commitments
- Permanent Role
- Base Location Mumbai
- Work Location Mumbai
- Individual Contributor
Education & Work Experience
- Bachelor's Degree in any stream
- Minimum 7-8 years of relevant experience Contact us If you feel that you resonate with the role, reach out to us at [Confidential Information] with your updated resume.
