About the Company: At Swabhav Techlabs, we're not just another tech solutions company - we're the architects of talent transformation. Faced with the challenge of a widening gap in the talent ecosystem, we've embarked on a journey to redefine the rules of the game. Our mission To unravel the talent puzzle by combining cutting-edge technology with human ingenuity.
Summary
Are you a passionate recruitment professional with a knack for building and nurturing client relationships Do you thrive in a dynamic environment where your adaptability, resilience, and ambition can shine If so, we want you to join our team as a Key Account Manager. In this role, you'll be at the heart of our client interactions, ensuring their staffing needs are not only met but exceeded.
What You'll Do:
- Client Relationship Management:
- Become the go-to expert for your allocated clients, understanding their needs and ensuring top-notch service delivery.
- Cultivate strong, lasting relationships through regular interactions and a deep understanding of their business goals.
- Act as a trusted advisor, providing strategic insights and proactive solutions.
- Account Management:
- Lead the recruitment process for your clients, from understanding their requirements to delivering outstanding candidates.
- Ensure client satisfaction by addressing concerns promptly and effectively.
- Identify opportunities for account growth, turning challenges into success stories.
- Performance and Reporting:
- Keep a finger on the pulse of your accounts, tracking metrics and providing insightful reports to stakeholders.
- Set and exceed ambitious targets, celebrating wins along the way.
- Conduct regular reviews with clients, ensuring alignment and mutual success.
- Internal Collaboration:
- Partner with our recruitment team to ensure seamless service delivery and client satisfaction.
- Work cross-functionally to resolve issues and continuously improve our offerings.
What We're Looking For:
- Education: Bachelor's degree in Business Administration, Human Resources, or related field.
- Experience:
- At least 2 years in recruitment or staffing.
- Proven success in key account management or client servicing roles.
- Deep understanding of the staffing industry and recruitment trends.
