Key Account Manager

Company Name: Born Good

URL:

Office Add: GF1 Celestial Nandidurg, 55, Byadarahalli, Benson Town, Bengaluru, Karnataka 560046

About the company:

India's first lab-tested and USDA-certified range of plant-based laundry detergents. Born Good plant-based cleaners are good for you, your home and our environment. At Born Good, we are reinventing home care. Our plant-based cleaners contain zero toxins and are safe for everyone in your family. Your pets included! They are also great at cleaning.

Headcount of the company: 10+ employees

Inception: 2020

Working Days: 5 Days

Job Description:

We are looking for a highly motivated and experienced e-commerce marketplace manager who will play a key role in driving business growth and brand development on online marketplaces such as Amazon, Flipkart, Big Basket and others. The ideal candidate should be a strategic thinker with a strong entrepreneurial mindset and a proven track record in managing and maintaining marketplace accounts. This is an excellent opportunity for a self-starter to make a significant impact in a fast-paced digital/e-commerce environment.

Key Responsibilities

- Develop and execute marketplace strategies to drive revenue growth, aligning with Joint Business Plans (JBP) and achieving monthly and annual business targets.

- Take full ownership of the profitability and performance of the e-retail business unit, ensuring end-to-end management and P&L optimization.

- Utilize keyword research, optimized content, and both paid and unpaid promotions to boost product sales.

- Design and execute effective promotions to drive sales numbers, enhance visibility, and improve key metrics.

- Ensure smooth daily operations on external platforms, troubleshooting and resolving operational issues.

- Perform detailed analysis of sales trends, conversions, and key metrics, providing relevant insights.

- Optimize budget allocation for each platform, track spends effectively, and continuously improve ROI while minimizing customer acquisition costs.

- Manage product listings and prepare and upload A+ Content, utilizing info-graphics and optimized SEO-rich content along with the internal team members

Skills we are looking for

- Bachelor's degree in Business Administration, marketing, or a related field.

- A minimum 2-3 years of hands-on experience in e-commerce, specifically managing and maintaining marketplace accounts.

- Comprehensive understanding of marketplace operations, processes, fulfilment, marketing strategies, competitive landscape, analytics, reporting, and content management systems.

- Strong leadership skills, self-motivation, and the ability to work independently and as part of a team in a fast-paced environment.

- Experience in P&L management and accountability, with a focus on strengthening brand consistency across all sales channels.

- Prior experience in the direct-to-consumer (D2C) or ecommerce industry is mandatory.

- Proficient in using ecommerce tools and platforms, such as Amazon Seller Central, Flipkart Seller Hub, etc.

- Excellent analytical skills to generate reports, create pivot tables and find insights from data.

- Strong command over written and spoken English.

- Advanced knowledge of MS Office and the Google suite of products.

Whats in it for you

- An opportunity to work in a company inspired to create a better impact for the planet

- Experience a once-in-a-lifetime opportunity to part of a fast-growing company at an early stage

- An opportunity to work in a passionate team looking to bring change to a traditional market

- A performance-based environment with no limits to career growth and personal development

If youre looking for a change and/or career advancement, please send me an updated copy of your resume with the below details -

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