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ShipGlobal.in

Key Account Manager

ShipGlobal.in
Early Applicant
  • 5 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Delhi, India
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Job Description

Key Account Manager Responsibilities

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Addressing and resolving key clients complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client.
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of key clients needs and requirements and preparing customized solutions.
  • Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Key Account Manager Requirements

  • Proven experience in key account management, Customer relations, support.
  • Proficient in all Microsoft Office applications as well as CRM software.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Excellent communication skills.
  • Understanding of consumer behaviors and industry trends.

More Info

Industry:Other

Function:Business Support and Management

Job Type:Permanent Job

Date Posted: 29/05/2024

Job ID: 80209809

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ShipGlobal.in
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