Job Title: Key Account Manager - Sales -Hygiene (Flexible Packaging Industry only)
Location: Mumbai / Ahmedabad
Job Summary:
We seek a highly motivated and experienced Key Account Manager specializing in Sales Hygiene within the Flexible Packaging industry. The successful candidate will be responsible for developing and maintaining strong relationships with key accounts, driving sales growth, and ensuring customer satisfaction. The focus will be on the hygiene segment within flexible packaging, catering to clients in the healthcare, pharmaceutical, and related industries.
Responsibilities:
Key Account Management:
- Develop and nurture strong relationships with key clients in the hygiene sector.
- Understand client needs, anticipate requirements, and provide tailored solutions.
- Ensure overall customer satisfaction and retention.
Sales Growth:
- Develop and implement strategic sales plans to achieve and exceed sales targets.
- Identify new business opportunities within the hygiene segment.
- Collaborate with cross-functional teams to deliver innovative and customer-centric solutions.
Market Research:
- Stay abreast of industry trends and market dynamics within the flexible packaging and hygiene sectors.
- Conduct regular market research to identify potential clients and competitors.
Product Knowledge:
- Possess in-depth knowledge of flexible packaging solutions, particularly those related to hygiene applications.
- Keep abreast of product developments and industry advancements.
Negotiation and Contract Management:
- Lead negotiations with clients, ensuring favorable terms for both parties.
- Oversee contract development and execution.
Collaboration and Communication:
- Work closely with internal teams, including production, logistics, and customer service, to ensure seamless delivery of products and services.
- Provide regular updates to management on sales performance, market trends, and client feedback.
Customer Service Excellence:
- Act as the primary point of contact for key accounts, addressing any concerns or issues promptly.
- Strive for continuous improvement in service delivery.
Reporting:
- Generate regular reports on sales performance, market trends, and client feedback.
Qualifications & Skills required:
- Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
- Proven experience as a Key Account Manager in the flexible packaging industry, with a focus on hygiene applications.
- Strong understanding of the hygiene sector, particularly in healthcare and pharmaceutical packaging.
- Excellent communication and negotiation skills, Relationship building and interpersonal skills, Analytical and strategic thinking.
- Demonstrated ability to meet and exceed sales targets.
- Results-driven with a focus on customer satisfaction.
- Proficient in using CRM software and Microsoft Office suite.
- Willingness to travel as required.
- Proficient in Microsoft Office suite and CRM software.
- Strong organizational and time management skills.
Industry
- Packaging and Containers Manufacturing
Employment Type
Full-time
