We are looking for an experienced Key Account Manager to join our Customer Success team. In this role, you will build strong client relationships, ensure customer satisfaction, and drive account growth by identifying upsell opportunities. You will be the primary point of contact, helping clients maximize the value of our products and services
Requirements
Key Responsibilities:
- Manage client relationships and ensure customer success.
- Onboard and train new clients on product features.
- Drive customer retention through proactive support.
- Identify upselling opportunities and manage renewals.
- Collaborate with internal teams to resolve issues.
- Track customer satisfaction and success metrics.
Qualifications:
- Proven experience in account management or customer success.
- Strong communication, problem-solving, and relationship-building skills.
- Experience with CRM tools (e.g., Salesforce, HubSpot).
- Ability to manage multiple accounts and prioritize tasks.
Benefits
Why Join Us:
- Competitive salary and benefits.
- Career growth opportunities.
- Join a dynamic, customer-centric team.
Apply now to help clients succeed and grow with our solutions!
