Description:
We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success.
Roles & Responsibilities:
- Farming and Hunting for large automation projects in Banking industry.
- Having sound technical knowledge of industrial automation, surveillance and IOT in Banking.
- Gathering intelligence around automation in industries using IOT, RFID products and pitching the solutions to key customers.
- Identify gaps in industry and provide suitable solution/product offering.
- Evaluates customer preferences, pricing, product terms and conditions to ensure that client requirements are met; gather and analyse data regarding competitor pricing and products.
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Assess customer and market trends and provides timely and accurate revenue forecasting.
- Serve as the link of communication between key customers and internal teams.
- Drive accelerated revenue growth by understanding our offering in IOT and automation and thereby identifying potential markets for new and existing products and services in accounts.
- Provide face leadership into the accounts on delivery of new propositions, products and services and work towards the company goals to achieve sales targets.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Represents Company on various forums.
- Develop good relationship with clients by regular meetings.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Responsible for Lead generation.
- Responsible for promoting/selling offshore based IT services and solutions.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Requirements
- Techno-commercial experience in industrial automation.
- Proven experience in key account management.
- Strong negotiation and leadership skills.
- Outstanding communication and interpersonal skills.
- Aptitude in networking and building relationships.
- Excellent time and project management skills.
- Ability to prioritize and meet critical deadlines
