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Open Secret

Key Account Manager - E- Commerce

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

About the job

We are looking for candidates with an intrapreneurial & growth mindset. A hustler who is data driven, can execute out of the box ideas. This role requires that the candidate has have high sense of ownership & capacity to function independently.

Responsibilities
End-to-end online channel handling (Ecommerce / Website)
Liaising with client counterparts for the respective channel
Ensuring platform hygiene - creating and maintaining rich content for products, ensuring reviews & ratings on the listings, etc.
Design and implement strategy to increase traffic on product page and track competition
Leveraging platform's marketing tools to plan marketing activation's & optimise ROI for spends basis impressions, CTR and conversions
Designing and executing specific promotions & offers on the platform
Building & executing growth strategies on the platform

Partner Platforms :

- Listing across relevant platforms.
- Managing relationships with partner platforms.
- Achieving E. Comm business goals set by the organization.
- Maintaining customer acquisition cost & ACOS.
- Maintaining category & competitor intelligence.
- Working closely with the marketing team.
- Aligning a JBP with the partner platforms along with the BU marketing team.
- Ensuring agreed AOV, line selling & customer frequency.
- Maintaining Excellent Customer Experience across touchpoints Ordering, payment, updates, packaging, and delivery.
- Ensuring minimizing and timely resolution of customer concerns.
- Maintain high customer ratings & positive customer feedback.
Build cross-functional partnerships internally with operations, supply chain, logistics and brand for effective deployment of plans

Qualifications

Bachelor's degree or equivalent experience
Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Strong written, verbal and collaboration skills
This is an excellent opportunity to lead an important vertical and have a strong career progression with a fast growing startup.

Job Type: Full-time

Pay: From 500,
  • 00 per month

    Jadwal:

    * Day shift

More Info

Industry:Other

Function:Ecommerce

Job Type:Permanent Job

Skills Required

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Date Posted: 20/10/2024

Job ID: 97160071

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