Description
We are currently looking for a Kannada Voice Process Executive to join our team. The ideal candidate should have 0-3 years of experience in the job market context of India and should be able to communicate fluently in Kannada.
Responsibilities
- Handle incoming and outgoing calls in Kannada
- Resolve customer queries and issues over the phone
- Document all call information according to standard operating procedures
- Provide excellent customer service at all times
- Ensure customer satisfaction through timely resolution of issues
- Meet and exceed performance targets set by the company
Skills and Qualifications
- Fluent in Kannada
- Excellent communication skills
- 0-3 years of experience in a similar role
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Good computer skills
- Ability to multitask
- High level of accuracy and attention to detail
- Minimum qualification of a Bachelor's degree