Junior Salesforce Administrator

Junior Salesforce Administrator

Sales Operations, Idox Software

Pune, Maharashtra

About the Role

With the success of our specialist salesforce administration team activities based in our Pune office and ambitious growth plans to triple our number of employees in India, we are recruiting for a Junior Salesforce Administrator.

The role of a Junior Salesforce Administrator is to support salesforce & PSA inbox including basic administrative work based on the needs of different users. The post holder will help to resolve data quality issues and assist with data imports and handle all basic administrative functions including user account maintenance, reports, and dashboards.

As an ambassador for Idox, our Junior Salesforce Administrator will be responsible for creating & maintaining salesforce documentation and weekly & monthly administrative tasks performed for both Salesforce & PSA. You will also be monitoring and supporting our Salesforce Support function and assisting with training of both new users and existing users.

Joining Idox as a Salesforce Administrator opens opportunities to develop your skills and experience and work on a broad variety of projects. You'll have a buddy and have access to a mentor from day one and will have a benefits package designed to support your wellbeing, as well as your professional development.

Key Responsibilites :

Monitoring and supporting support Salesforce Support & PSA inbox including basic administrative work based on the needs of different users.

Helping to resolve data quality issues and assist with data imports.

Handle all basic administrative functions including user account maintenance, reports and dashboards.

Maintaining, enhancing, and creating flows

Assist in training of both new users and existing users.

Creating & maintaining salesforce documentation

Weekly and monthly administrative tasks performed for both Salesforce & PSA

Administrative Support with Analytical tool Clari

Administrative Support with CPQ tool DealHub

To be successful, you'll need to bring experience with some of the qualities below:

6 months 1 year experience with Salesforce (Lightning) Sales Cloud

Minimum 3 months experience working with flows

Proficient in other MS office tools

Experience in using data loader.

Minimum Salesforce Admin certification

Trailheads experience with Salesforce

FinancialForce PSA knowledge

HubSpot experience

Clari experience