Job no: 574692
Work type: Full time
Location: Pune, India
Categories: Information Technology
Office Location: Pune
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About TMF Group
TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.
TMF India is a Great Place to Work, ISO & ISAE certified organization.
Discover the role:
The objective is to design, develop, customize, and administer event management-based tools & systems that align with Application events, infrastructure events, network events, with advanced analysis and troubleshooting. Creating and maintaining technical documentation with respect to system design
Key Accountabilities:
Experience with the Deployment and administration of BMC Helix Operation Management
Experience in Installation and configuration of Linux server, proxy, docker, docker proxy and BHOM Intelligent Integrations
Experience with the installation and administration of Microsoft System Centre Operations Manager 2012 and 2016 & other monitoring tools in market
Experience in application network performance and availability monitoring
Perform product migration & upgrade
Management pack authoring knowledge. Working knowledge on use of Microsoft Windows
PowerShell scripting engine to automate tasks with SCOM
Integrating SCOM monitoring solution with ticketing using connectors setting up required logic
Routinely review monitoring systems and services to ensure stability and security
Deliver Custom out of box monitoring requests. Cross platform Monitoring configuration and maintenance
Basic knowledge on Cloud Fundamentals Active directory Windows operating system
Monitoring awareness for cloud-based applications or third-party application monitoring configuration Basic knowledge on Cloud Fundamentals Active directory Windows operating system
Troubleshooting skills for monitoring agent daily operational queries platform server issues. ITIL process knowledge
Key Capabilities:
3 to 6 years related work experience in designing and building Observability capabilities using tools like SCOM, site24x7, BHOM, Service Modeling, Incident Routing & integration.
Experience with BHOM (BMC Helix Operation Management) tool is must.
Good Analytical skills - ability to understand requirements, identify solutions, design, and implement the same.
Integration of monitoring tools with different systems
Good knowledge of reporting
Experience in monitoring tools, application Performance management tools. Operations management tool with AIOPS and so.
Experience in Dashboard Tools
Experience in ITSM tools & terminology
Experience in various software's like end point management tools, BMC remedy, Asset management tools, etc
General skills:
Team player.
Constant learner & self-motivated person.
Analytical and problem-solving skills.
Ability to work without direct supervision.
Ability to work under pressure.
Good communication and interpersonal skills.
Familiar with ITIL & ITSM principles.
What's in it for you
Pathways for career development
Work with colleagues and clients around the world on interesting and challenging work;
We provide internal career opportunities so you can take your career further within TMF;
Continuous development is supported through global learning opportunities from the TMF Business Academy.
Making an impact
You'll be helping us to make the world a simpler place to do business for our clients;
Through our corporate social responsibility programme, you'll also be making a difference in the communities where we work.
A supportive environment
Strong feedback culture to help build an engaging workplace;
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
Other Benefits
Marriage Gift policy
Paternity & Adoption leaves
Interest free loan policy
Salary advance policy
Covid support taskforce
Well being initiatives
Advertised: 28 Aug 2024 India Standard Time
Applications close: 27 Sep 2024 India Standard Time
