Job Family :
EBO Accounts Receivable (India)
Travel Required :
None
Clearance Required :
None
Key Responsibilities
- Monitor and review customer accounts receivable balances. Investigate, analyze, and resolve customer accounts receivable balance discrepancies.
- Communicate with customers to resolve payment issues and obtain necessary documents. Generate and reconcile customer accounts receivable reports.
- Conduct research to identify and resolve customer accounts receivable issues. Contact US Health insurance companies to resolve issues related to Denials and Underpayments.
- Proactively initiate and follow up on calls to determine the status of claims in the queue. Take timely and appropriate action on claims to ensure accurate resolution.
- Prioritize and address pending claims in the aging queue, making necessary physical calls, and ensuring compliance with international standards and HIPAA regulations. Maintain thorough and up-to-date documentation in claims billing summary notes.
- Manage denials, rejections, and Letters of Authorization (LOAs), implementing required corrections to claims.
- Adhere to the organization s information security policies, ensuring the confidentiality, integrity, and availability of information assets.
- Promptly report any information security incidents to the appropriate authorities.
What You Will Need :
Graduate Degree
What Would Be Nice To Have :
- Strong problem-solving skills with a focus on active listening and resolution. Effective team collaboration abilities.
- Proven track record of delivering high-quality results. Meticulous attention to detail and accuracy.
- Ability to quickly learn and adapt to new concepts. Excellent written and verbal communication skills.
- Flexibility to work in shifts, including nights.
What We Offer :
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
About Guidehouse
