Monitor and review customer accounts receivable balances. Investigate, analyze, and resolve customer accounts receivable balance discrepancies.
Communicate with customers to resolve payment issues and obtain necessary documents. Generate and reconcile customer accounts receivable reports.
Conduct research to identify and resolve customer accounts receivable issues. Contact US Health insurance companies to resolve issues related to Denials and Underpayments.
Proactively initiate and follow up on calls to determine the status of claims in the queue. Take timely and appropriate action on claims to ensure accurate resolution.
Prioritize and address pending claims in the aging queue, making necessary physical calls, and ensuring compliance with international standards and HIPAA regulations. Maintain thorough and up-to-date documentation in claims billing summary notes.
Manage denials, rejections, and Letters of Authorization (LOAs), implementing required corrections to claims.
Adhere to the organization s information security policies, ensuring the confidentiality, integrity, and availability of information assets.
Promptly report any information security incidents to the appropriate authorities.
Qualifications
Strong problem-solving skills with a focus on active listening and resolution. Effective team collaboration abilities.
Proven track record of delivering high-quality results. Meticulous attention to detail and accuracy.
Ability to quickly learn and adapt to new concepts. Excellent written and verbal communication skills.
Flexibility to work in shifts, including nights.
Accounts Receivable (AR) Associate
Key Responsibilities
Monitor and review customer accounts receivable balances. Investigate, analyze, and resolve customer accounts receivable balance discrepancies.
Communicate with customers to resolve payment issues and obtain necessary documents. Generate and reconcile customer accounts receivable reports.
Conduct research to identify and resolve customer accounts receivable issues. Contact US Health insurance companies to resolve issues related to Denials and Underpayments.
Proactively initiate and follow up on calls to determine the status of claims in the queue. Take timely and appropriate action on claims to ensure accurate resolution.
Prioritize and address pending claims in the aging queue, making necessary physical calls, and ensuring compliance with international standards and HIPAA regulations. Maintain thorough and up-to-date documentation in claims billing summary notes.
Manage denials, rejections, and Letters of Authorization (LOAs), implementing required corrections to claims.
Adhere to the organization s information security policies, ensuring the confidentiality, integrity, and availability of information assets.
Promptly report any information security incidents to the appropriate authorities.
Qualifications
Strong problem-solving skills with a focus on active listening and resolution. Effective team collaboration abilities.
Proven track record of delivering high-quality results. Meticulous attention to detail and accuracy.
Ability to quickly learn and adapt to new concepts. Excellent written and verbal communication skills.
