About Modelon
Modelon is revolutionizing the engineering design industry by offering technologies and services that enable customers to leverage system simulation. Modelon's flagship product, Modelon Impact, is a cloud system simulation platform that helps engineers design, analyze, and simulate physical systems. Our team is dedicated to guiding customers to create innovative technologies.
About The Role
The Junior Application Engineer works directly with the Commercial Team with:
- Pre-sales commercial engagements where the prospective client wishes to evaluate Modelon's technical solutions
- Post-sales technical support
- Back office work to handle product releases and licensing infrastructure.
This role covers all Modelon software products and product training, and acts globally across markets and industry sectors. The Junior Application Engineer reports to Modelon's Senior Business Development Director.
Typical engagements during
pre-sales that require Junior Application Engineering support include technical presentations, product demonstrations, solution development/scoping and evaluation support.
In the
post-sales phase, you will deliver timely and high-quality Junior Application Engineering support to Modelon end-users and partners.
In the
back office work you will work together with the Product Development team to deploy released products and make it available to the Modelon end customers and resellers channels.
You will also help support the Commercial team in handling customer license entitlements and license key generation.
Responsibilities And Measurables
- Having a strong understanding of Modelon products and related technology
- Having a strong understanding of Modelon Licensing mechanism
- Following-through on inbound customer technical support requests
Success in this role will primarily be measured by customer satisfaction metrics. Pipeline conversion rate and sales volume will also be important performance metrics that indicate successful pre-sales Junior Application Engineering activities.
You are
- Customer focused you want to wow our customers; you understand that customer satisfaction is critically important to Modelon's success
- Disciplined you set and communicate clear priorities and objectives; you rely on process to tackle difficult problems
- Respectful you approach issues with an open mind and a desire for both parties to succeed
- Trusted you deliver on commitments or renegotiate early
Requirements
- MSc in Mechanical, Electric, Engineering Physics with focus on Energy, Automotive or Aerospace applications.
- 0-5 years working experience with 1D mathematical modeling and simulation.
- Knowledge of Python, Modelica, Matlab/Simulink is meritorious.
Application and Contact Details
This position is based in Trichy, India. We are handling applications as they come in, so apply as soon as possible. For more information and questions about this position, please contact Thomas Fickenscher at [Confidential Information]
