Japanese Language Expert

Tudip Technologies Pvt. Ltd is CMMI Level 5 company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies careers will enable them to help clients enhance and improve while building a career. We are a place that defines Integrity, Innovation, and Serenity. Tudip provides a better platform that translates an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees needs, and creating a success story to remember.

Position Summary:

Tudip Technologies Pvt. Ltd., looking for passionate Japanese language experts who have certification level N4 and above, to be part support team

Job Requirements/Qualifications:

• Minimum 1 year of experience is required.
• Resolve Customer queries, escalations & handle critical situations.
• Manages email, chats, calls from customers in the Japanese Language.
• Resolve customer issues in a timely and consistent manner.
• Manage time and productivity to meet daily individual and team ticket targets.
• Stay updated with the knowledge of the internal ticketing system.
• An engineering degree is a HUGE plus but not mandatory.
• Exposure to cloud platforms is again a HUGE plus but not mandatory.

Job Types: Full-time, Permanent

Pay: 20,000.00 - 50,000.00 per month

Experience:

• Japanese: 1 year (Required)

Work Location: In person