- Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds
- Support of the IT environment, including servers, systems, networks, and other devices
- To assist on various projects and upgrades to meet Turner Townsend s goals
- Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals
- Monitor daily backups, manage asset database, and control software register
- Build positive working relationships with the business Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities)
Qualifications
Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD, MS Windows 10 Enterprise, MS 365 including Exchange online, Office, Endpoint manager, etc. SOX contr