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Freelancer Vikas Sahu

IT Support Specialist

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  • Posted 4 days ago
  • Over 300 applicants
2-5 Years
INR 2 - 4 LPA

Information Technology,

Contact Management,

E-Signature,

Email

Job Description

Description

We are seeking an experienced IT Support Specialist to join our team. The ideal candidate will have 2-5 years of experience in providing technical support to end-users. The successful candidate will be responsible for troubleshooting and resolving hardware and software issues, as well as providing training and support to end-users. This is a permanent position, and work-from-home arrangements are welcome.

Responsibilities

  • Provide technical support to end-users by troubleshooting and resolving hardware and software issues
  • Install, configure and maintain computer hardware, software and peripherals
  • Provide training and support to end-users on the use of hardware and software applications
  • Maintain and update documentation related to IT infrastructure
  • Collaborate with other IT team members to identify and implement solutions to technical issues
  • Maintain an up-to-date knowledge of emerging technologies and trends in the IT industry
  • Perform other duties as assigned

Skills and Qualifications

  • Bachelor's degree in Computer Science or related field
  • 2-5 years of experience in providing technical support to end-users
  • Strong knowledge of Windows and Mac operating systems
  • Experience with Microsoft Office Suite and other common business software applications
  • Experience with Active Directory, Exchange, and other enterprise-level systems
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are preferred

Master in Computer Application (M.C.A), Bachelor Of Computer Application (B.C.A)

Date Posted: 13/11/2024

Job ID: 100180161

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About Company

We are a versatile platform offering freelance, permanent, and work-from-home opportunities for skilled professionals. Our mission is to connect talented individuals with clients in need of expert support across various fields, from consulting and research to specialized project management and technical solutions. Join us to grow your career, work on your own terms, and make a meaningful impact with the flexibility and stability that suits you best.

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