Desirable Profile
Technical Skills : L2 protocols, Network Infrastructure, Windows Server, Linux server, DNS, TCPIP, SMTP Email Server configuration, load balancer, Active directory, ADFS, Group policy management, VMWare administration, Microsoft Service center (SCCM, SCOM etc), Azure AD Skills, Quest active role skills, Hitachi UCP CI troubleshooting, DELL Isilon Administration.
Other Roles and Responsibilities
- Must to accept rotational shifts.
- MCSE, CCNA, or similar certifications desirable.
- Microsoft Windows Server & AD (Active Directory) troubleshoot, maintain and administer
- Microsoft System Center (SCCM, SCOM etc) maintain and administer
- VMware, Hitachi UCP CI, DELL Isilon troubleshooting and administration
- Managing the DR environments and taking part in DR test exercises
- Adherence to ISO 9001:2008, ISO 27001 and Policies & Procedures
- Ability to demonstrate experience of AD (Active Directory, ADFS, Group Policy management, etc.)
- Ability to demonstrate experience of VMware administration
- Ability to demonstrate Microsoft System Center (SCCM, SCOM etc.) Administration
- Proven experience troubleshooting security issues across various technologies
- Azure AD and Quest Active Roles skills
- Customer-centric career experience and excellent Time management skills.
- Ability to work within customer focused team
- Excellent communication skills
- Take ownership of customer issues reported and see problems through to resolution.
- Troubleshoot and resolve issues through sharing best practices and direct resolution.
- Excellent written and verbal communication and effective organizational and multi-tasking skills. Proven ability to quickly learn new technical domains and train others.
- Should be flexible to work in an operational environment, rotational shifts and on-call schedule.
- Other general responsibilities as instructed by management.
