Country: India
Position Location: Bengaluru
Contract Type: Permanent
Work Pattern: Full Time
Sector: Corporate services
Discipline: Information technology
Job Ref: 1752
Recruiter Contact: Supriya Yadavalli
The IT Purchasing Specialist will have a background in an area of IT request fulfilment process and cost recharge/billing. The position requires someone who is able to work closely with IT Finance, place orders with suppliers, keep records and support the IT Asset Management team in a variety of duties. Some exposure to ITSM practices and tools will be an advantage. The specialist will work in a team providing global services from a central location and need to flexible with time to ensure that service level targets are met consistently.
Key Duties And Responsibilities Include
- Fulfils purchasing of goods and services related to the IT industry (Examples: hardware, software, network, cloud, bandwidth, MPLS, IT Security, VoIP).
- Applies billing information in the company's finance systems.
- Creates and reviews Purchase Orders and verifies accuracy and compliance with financial standards.
- Acts and advises on opportunities to decrease product costs and/or mitigate risk.
- May be assigned to contract management, license recording and asset billing tasks.
- Establishes good working relationships with internal business partners and outside vendors.
- Experience of global purchasing or procurement would be an advantage.
- Provides timely support in the fulfilment of IT purchase requests; provides technology assistance to employees so that they can make the right decisions about pricing, product options and delivery when purchasing technology goods and services.
- Processes purchase orders and information requests within service levels using documented procedures.
- Escalates all business-critical issues and non-standard equipment requests to the business managers and IT Asset Management in a timely manner.
- Verifies that Service Level Agreements (SLAs) are met and adjusts schedule to accommodate requests.
- Provides coverage during UK work hours when required.
- Ensures work assignments are being completed on schedule.
Key Performance Indicators
- Meet service level targets for purchasing and delivery of goods and services;
- Successive improvement in delivering efficiency to the purchasing process; and
- Efficient communication of service activities to IT staff and business users.
Essential
Candidate Specificaton:
- Significant experience, of which part should be in Information Technology, doing any of Purchasing, Procurement, Contract Management, IT Billing and Asset Management.
- Strong organizational skills with an attention to detail.
- Ability to concurrently navigate multiple systems and tool sets.
- High degree of initiative and ability to work effectively in teams or independently.
- Ability to negotiate and win with suppliers.
Desirable
- Undergraduate degree
- Technical certification
- Formal or informal training in an ITSM tool
- Prior training in at least one PO system required.
- ServiceNow experience.
- Analytic skills with good knowledge of Microsoft Excel
- Experience of working in a global organization.
Personal Attributes
- Passionate about technology and learning.
- Ability to balance demands and priorities and think clearly under pressure.
- Attention to detail and a focus on quality.
- Excellent conflict resolution, communication, and collaboration skills.
- Logical and analytical approach to solving problems.
Equality, diversity, and inclusion
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.
Accessibility
We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at [Confidential Information] and we will talk to you about how we can support you.
Agile working
Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.
We Offer Some Fantastic Benefits Including
Health and wellbeing
- Private medical insurance for all UK colleagues.
- Health cash plan to support you with every day health costs and treatments.
- Access to Peppy, providing free support from menopause experts for all UK colleagues.
- A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
- Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.
Financial wellbeing
- We match employee pension contributions between 4.5% and 7%.
- Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
- Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
- Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
- As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.
Lifestyle
- A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
- Holiday entitlement increased to a minimum of 35 days after 5 years service.
- Variety of employee saving schemes and discounts from high-street retailers.
Enhanced family and carers leave
- Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
- Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
- Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
Learning and development
- Primary annual professional institution subscription.
- A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.
Networks, communities, and social outcomes
- Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
- Make a difference within our communities through our social outcomes.
Apply now, or for more information about our application process, click here.
