IT Project Manager

Job Description:

Position Title:ITProject Manager

Department: Web Development

Job Overview:

The Client Relationship Manager/ Project Manager plays a critical role in managing and nurturing long-term relationships with clients for the web development team. This role ensures client satisfaction by acting as the primary point of contact between the client and the internal team. You will understand client needs, coordinate project timelines, and ensure the delivery of high-quality web solutions.

Key Responsibilities:

- Serve as the primary point of contact for clients, providing timely and efficient support

- Build and maintain strong, long-lasting relationships with clients through regular communication and face-to-face meetings

- Understand clients business needs and ensure that the company's products/services meet their objectives

- Work with internal teams to ensure the client's expectations are met.

- Ensure that client deliverables are completed on time and within scope.

- Collect and analyze client feedback to identify areas for improvement in the company's products/services.

Key requirements:

Prior experience in Client relationship management

Strong communication (verbal and written)

Negotiation and conflict resolution skills

Time management and organizational skills

Basic understanding of web development technologies (HTML, CSS, JavaScript, etc.)

Knowledge of WordPress, Shopify, and related web technologies.

Prior experience in IT project coordination (1-3 years preferred).

Location: #Indore

Why Join Us:

E-vitamin is an e-commerce and digital marketing service provider based in Indore. The company offers a wide range of services including SMM, PPC, Web Design and Development, and Content Management.

At Evitamin, you will be part of an innovative team that is committed to delivering high-quality web solutions. You will have the opportunity to work closely with diverse clients and lead efforts to enhance their digital presence. Join us if you are passionate about building relationships, ensuring client success, and driving growth for both our clients and the company.