IT Infra Lead

Position: IT Infra Lead

Work Location: Bangalore (Hybrid)

Experience: 9 to 15 years

Required Skills:Networking, Security, Audit, team management.

Responsibilities:

Lead large IT projects, including the design and deployment of new IT systems and services

Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure

Help define IT infrastructure strategy, architecture, and processes

Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs

Assess vendors and develop test strategies for new hardware and software

Troubleshoot hardware and software issues related to internal IT

Firm grasp on IT infrastructure and operations best practices

Manage IT staff by recruiting, training, and coaching employees, communicating job expectations and appraising their performance.

Develop and implement policies related to network security, disaster recovery, and IT infrastructure

Analyze resource utilization and develop strategies to optimize performance

Establish, measure, and define IT goals and maintain an IT roadmap

Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the company

Direct the activities of the help desk to ensure the IT needs of users are met

Manage development projects to integrate new technologies into existing systems

Perform ongoing support and maintenance of all hardware, software, and network components

Establish a security policy to protect company information and resources

Ensure security of data, network access and backup systems

Act in alignment with user needs and system functionality to contribute to organizational policy

Identify problematic areas and implement strategic solutions in time

Audit systems and assess their outcomes

Build long term relationships with outside vendors for IT related products and services

Preserve assets, information security and control structures

Handle annual budget and ensure cost effectiveness for the IT department

Manages and hires staff by recruiting, selecting, orienting, and training new employees.

Assisting in establishing a Project Management Office to oversee multiple projects.

Must have:

Experience on ITIL, Microsoft O365 Suite

Experience in handling Audit requirements (Internal/External) for IT Department.

Proven working experience as an IT Manager or relevant experience

Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems

Expertise in data centre management and data governance

Hands-on experience with computer networks, network administration and network installation

People Management Skills

Understanding of ticketing and Alert Management Systems.

Outstanding verbal and written communication skills.

Strong people management skills.

Bachelor's degree in computer science or related field

Minimum of 9+ years of IT management experience

Strong critical thinking and decision-making skills