AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the worlds most serious disease. But were more than one of the worlds leading pharmaceutical companies.
We are trusted partners who are connected and integrated across the global enterprise, working closely with all functions from Commercial to Manufacturing. It opens up greater development opportunities for more responsibility on a global scale.
Join our team of IT Finance systems specialists at AstraZeneca, based in Kuala Lumpur, Malaysia. As part of the Enabling Units IT / Finance Engagement Team, you will learn how the planning, management and reporting systems operate globally and in all the different areas of the business. You will also be part of major transformation projects across Finance, Planning and Tax. This is a unique opportunity to interact and work with users across the globe, growing your knowledge and contributing at a global level.
Accountabilities
Support different business areas within Planning, Management, Reporting and/or Tax.
Capture any new requirements from the business and will support any system changes required and some of the tasks related to this including assessing the impact, developing user requirements for changes and configuring the systems to deliver these changes or working with our IT Global Technology Centre (GTC) team to ensure the changes are delivered to the highest quality.
You will be the first line of support to the end-users and will manage incidents (via Service Now system) raised by users to analyse them and where possible fix them or triage them to the second level support team (GTC).
Work within agreed development and support standards and processes, supporting the business capability and technology roadmaps set by EUIT. Ensuring Service Management principles are followed for the management of the corporate information model (e.g. ITIL standards for the recording of incidents, problems, requests and changes).
Monitor system activity and usage tracking to deliver recommendations to increase performance.
Assist in developing training content and provide Hyperion & SmartView training to the end user community.
Support testing including coordination of UAT and business sign off.
Essential Requirements
Minimum Bachelor's Degree
Worked in a similar Hyperion Planning Support Analyst role.
Good experience managing relationships with Senior Stakeholder and working as first line support to the end-users.
Experience managing and implementing system changes.
Excellent analytical skills. Recognised methodology for problem solving and root cause analysis
Ability to interface with technical and business communities at strategic and detail level.
Excellent communication skills (including expertise delivering training).
Experience in Financial Planning Processes and Financial statutory reporting standards.
Experience working with SAP system (in particular FICO experience)
Able to schedule flexibility to work on holidays and/or weekends when necessary
Desirable
Experience using SNOW (Service Now) system to manage requests and incidents.
Experience of running SQL database queries
Experience of Hyperion Planning, Hyperion Essbase, PBCS, Oracle ODI, Data Management, and Smart View
Knowledge in Oracle PBCS Development - System configuration, business rules management,, business model updates and Financial reporting
